Tito allows you to create questions and require responses from attendees.
By default, ticket holders will be asked for an email, and optionally, their name.
To add questions to tickets, go to Data Collection. Hit Add new question to add a new question.
The minimum you’ll need here is the question itself. You can choose whether it requires a response or not, and add a description if you like.
Tito favours a customer’s experience above all else. We never require people to fill out any information in order to confirm a registration.
Registering for events, particularly popular ones, can be a very stressful experience for attendees. Tito’s goal is to ease this stress. Once a customer hits the “Complete” or “Pay” button, we guarantee their tickets, even if they never fill out any further information.
When question responses are required, there are a number of scenarios to consider:
If a customer purchases a ticket for someone else, they will be given the option to complete the ticket, and the ticket will not be issued in printable or Apple Wallet form until all required questions are filled out.
If a customer purchases a ticket on behalf of someone else, they will be given the option to complete their ticket, or to send the ticket on by email. The ticket holder will then receive an email asking them to complete their ticket. Their ticket will not be issued in printable or Apple Wallet form until all required questions are filled out.
If a customer purchases a ticket for themselves, and someone else a combination of the above, their order will be deemed complete when they fill in required data on their ticket, and they have either completed or assigned the other ticket(s) to someone else. Regardless, tickets won’t be made available in printable or Apple Wallet form until all required data is filled out.
You can specify an “other” text field option for both Select box and Check box options.
Question responses can be accessed in two ways: