Intro Series: Designing Services

In this workshop, we’ll partner with a community organization to explore ways to design services, and create a Service Design Map and a lo-fi prototype.

First, we’ll explore data from the previous workshop to create a Service Design map, spanning solutions, tools and systems, technology infrastructure, processes, and metrics. Then, we’ll create a lo-fi (that would be paper) prototype of our solution.

Workshop is limited to 7 participants. Participants will receive the UX Night School Service Design Mapping and Lo-Fi Prototyping Guides to bring back to their own work.

Snacks and beverages will be provided.