AI Aperitivo - How to combine AI and customer service?

How to combine the power of AI and customer service?

Join us in the heart of Kreuzberg at Solvemate HQ for an evening of “aperitivo” to find out! We will offer drinks, snacks and all the talk on AI & customer service you could want.

With presentations from thought leaders in the industry, you will learn how to harvest the power of AI for a better customer service and lower costs. The presenters of the evening:

• "Lessons learned building service oriented chatbots" Erik Pfannmöller - Founder & CEO / Solvemate

• "Does AI kill Support Agents or Customer Satisfaction?" Andreas Mahl - Director Marketing / Zendesk

Entry to this Satellite Event is on a first come first served basis and will be subject to venue capacity.