Tearsheet's Resilience Conference 2020

As COVID-19 spread around the world, financial institutions were forced to shutter branches, transition employees to work from home, and find new ways to transact and communicate with their customers. Traditional financial institutions needed to accelerate digital transformation projects from a timeline of years to just a few weeks. Upstart fintechs seized an opportunity to service the growing need for virtual services while simultaneously contending with a more challenging fundraising landscape.

At Tearsheet's Resilience Conference, we'll bring together senior leaders from banks, credit unions, lenders, and payments firms for a candid discussion about what the top firms are doing to remain relevant and thrive in this challenging environment. The Resilience Conference seeks to recognize companies that have found the best ways of overcoming adversity, pivoting quickly and resiliently in the face of unprecedented challenges.

Join us for three days of insights and new connections with an influential group of decision makers.

Resilience 2020 is free for members of Tearsheet's Outlier membership program. Outlier provides subscriber-only content, free events (like this one), weekly briefings on important topics delivered by industry experts, access to Tearsheet research, and more. You can apply here.

All non-Outlier member attendees will receive a complimentary one-month subscription to Outlier at signup.

Media/PR sponsors:


Venue sponsor:

rise by barclays sponsorship

A star lineup of speakers including industry leaders from:



Day 1: July 21st, 2020

Time Topic Speaker
11-11:15AM ET Opening Remarks Zack Miller, Founder, Tearsheet
11:15-12:00PM ET The Future of Banking: Consumers expect more Harit Talwar, Global Head of the Consumer Business, Goldman Sachs
12-12:45PM ET How JPMorgan leaders and partners worked diligently to help prepare customers for a new normal Paul Margarites, Executive Director, TS Innovation and FinTech Engagement Lead
12:45 -1:30PM ET Communicating priorities: Getting everyone aligned in a new environment Kim Prado, Global Head of Client, Banking and Digital Channels Technology, RBC
3:30-4:15PM ET Marqeta's recovery plan for continuity and customers Omri Dahan, CRO, Marqeta
4:15-4:55 PM ET Radius Bank put customers first on the road to recovery Mike Butler, CEO, Radius Bank
4:55-5:00PM ET Sign-Off Aaron Singer, Co-CEO, Tearsheet

Day 2: July 22nd, 2020

Time Topic Speaker
11-11:15AM ET Opening Remarks Zack Miller, Founder, Tearsheet
11:15-12PM ET From crisis to resilience, what does it mean to be "essential"? Ben Hoffman, SVP,Head of Fintech, Co-Head of Strategy, FifthThird
12-12:45PM ET The mission matters: Powering prosperity for small businesses Luke Voiles, Business Head at QuickBooks Capital, Intuit
12:45 - 1:30PM ET Culture as the fabric of resilience Patrick Sells, Chief Innovation Officer, Quontic Bank
3:30-4:15PM ET A blueprint for resiliency: How LendUp’s organization quickly responded to challenges Anu Shultes, CEO, LendUp
4:15-4:55PM ET PR Pros Panel: A new normal? A panel of PR experts sounds off on the future of financial services Scott Mills, President, William MillsJennifer Tramontana, President, Fletcher GroupGregory Papajohn, CEO, Archie Group
4:55-5:00PM ET Sign-Off Aaron Singer, Co-CEO, Tearsheet

Day 3: July 23rd, 2020

Time Topic Speaker
11-11:15AM ET Opening Remarks Zack Miller, Founder, Tearsheet
11:15-12PM ET Designing New Products for a New Future Clay Wilkes, CEO, Galileo
12-12:45PM ET Leading with values to create customer value Jason Wilk, CEO, Dave
12:45 - 1:30PM ET Rethinking and redesigning the bank branch in the COVID-19 era Scott Spector, Principal, Spector Group
3:30-4:15PM ET Outlier OpinionMakers Panel: A new normal? A panel of industry experts sounds off on the future of financial services Nathaniel Harley, CEO, MantlDuane Good, CEO, Tribal CreditBetsy Eisenberg, SVP, Akoya
4:15-4:55PM ET Resilience Awards Zack Miller, Founder, Tearsheet
4:55-5:00PM ET Closing Remarks Aaron Singer, Co-CEO, Tearsheet

Past attendees include:

past attendees

* For startups government non-profits and students we offer special discounts and scholarships. Please contact us at resilience2020@tearsheet.co

Tickets Prices in USD

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