Introduction to Systems and Boundaries

18:00 - 21:00

Welcome to the first IxDA Dublin event of 2020 ?! In this event, Firat Toroglu, service and systems design capability lead at Fjord, will be running a mini-workshop to help the Dublin community explore Systems Design, a relatively new and emerging design capability. There will be DRINKS ?and ?PIZZA ?!

Why systems design?

Digital transformation to intelligent systems has increased the impact that platforms, products and services have on our lives. Consequently, as designers, we are evolving from being experts on digital user interfaces to strategic design experts, who need to focus on critical systems design.

The tricky question is Are there missing components inside a system that may be overlooked in design thinking? As a result of this evolution, putting humans in the centre of an eco-system may not bring the change that we desire. Humans must be approached as a crucial part of a complex system, not as the centre of everything. So the next question we should ask ourselves is How do we see complex systems as a whole and more importantly, how do we draw their boundaries? In this short workshop, we use systems thinking to navigate complexity and bring value to the system as a whole.

Having systems mindset can help to:

  • Identify the components of the system and their interconnection
  • Define the system boundaries
  • Understand the real purpose of the system, rather than the stated purpose


18.00 - 18.30 Arrival, Registration, Networking
18.30 - 19.30 Introduction to Systems Thinking
19.30 - 19.45 Break - Pizza and drinks
19:45 - 20:45 Hands on workshop activities
20:45 - 21:00 Q&A

Firat Toroglu
About Firat Toroglu

Service and systems design capability lead at Fjord Dublin @ The Dock (Accenture's R&D Innovation Centre) who is passionate to expand design and systems thinking into new territories. He comes from a broad background in product and service design, business and marketing. Firat works with cross-functional teams, designers, data scientists and software engineers for multi-national clients across various industries to apply systems and design thinking in big-data driven business solutions. Some of his AI driven digital transformation projects focus on Pharmaceutical R&D, IT Security, Theme Parks and Smart City fields.

This event will run from 18:00 - 21:00. Make sure to arrive at 18:00 to enjoy a drink or two ? with your peers in the community before the workshop starts. There will also be ?PIZZA ?!


By the power of Tito