Service Design North
As part of Service Week 2020 we are running a half day event at TusPark in Newcastle.
We have speakers from DWP Digital, SaleCycle, Wordnerds and others.
Tickets
Additional Information
Service Week
Services Week is a series of cross-government events that looks at how we can work together to deliver end-to-end, user-focused services. From 3 to 7 February, events in many parts of the UK showcase the important service transformation work going on in all levels of government. You can learn more about Services Week 2020 in this blog post.
On the day
We will open at 12:30pm for a 1pm start and we will finish by 5:00pm.
We will announcing the full speaking line-up in due course and agenda.
Talks
MC Duties - Helen Spires, NHS Business Services
Service-led Design – Gavin Elliott, DWP Digital
Product Roadmaps: A tale of tradeoffs - Daniel Dalton , SaleCycle
AI, User Insight & Service Design - Steve Erdal, WordNerds
Designing for Social Housing Tenants - Simon Hales, Home Group
Designing services that keep people safe - Jenny Gibson*, DWP Digital
Using co-design to reveal hidden experiences - Daniel Carey, Status Digital
Service design across central and local government - Ben Holiday, FutureGov
* Please note this talk will contain content related to domestic abuse.