Service Design North

As part of Service Week 2020 we are running a half day event at TusPark in Newcastle.

We have speakers from DWP Digital, SaleCycle, Wordnerds and others.

Tickets

Additional Information

Service Week

Services Week is a series of cross-government events that looks at how we can work together to deliver end-to-end, user-focused services. From 3 to 7 February, events in many parts of the UK showcase the important service transformation work going on in all levels of government. You can learn more about Services Week 2020 in this blog post.

On the day

We will open at 12:30pm for a 1pm start and we will finish by 5:00pm.

We will announcing the full speaking line-up in due course and agenda.

Talks

MC Duties - Helen Spires, NHS Business Services

Service-led DesignGavin Elliott, DWP Digital

Product Roadmaps: A tale of tradeoffs - Daniel Dalton , SaleCycle

AI, User Insight & Service Design - Steve Erdal, WordNerds

Designing for Social Housing Tenants - Simon Hales, Home Group

Designing services that keep people safe - Jenny Gibson*, DWP Digital

Using co-design to reveal hidden experiences - Daniel Carey, Status Digital

Service design across central and local government - Ben Holiday, FutureGov

* Please note this talk will contain content related to domestic abuse.