Customer Focused Process Innovation

David Hamme, the Shingo Award Winning Author of Customer Focused Process Innovation, shares his pioneering process-based approach to building innovation capabilities in an organization.

Limited to 25 spaces

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Marriott Copley Place Boston

Beautifully appointed and perfectly located, the Boston Marriott Copley Place places you in the heart of downtown Boston's famed Copley Square, just a short distance from some of the city's most popular attractions.

The Customer Focused Process Innovation executive training will take place on the third floor of the Marriott Copley Place.